Question 1

Is Eporia free?

Accepted Answer

Reading is free. Most stories are free to read in full. Some authors choose to lock later chapters behind coins or Eporia Pass.

Question 2

What are coins?

Accepted Answer

Coins are Eporia's in-app currency. You can use them to unlock premium chapters, support authors, and access select paid content.

Question 3

How do I publish a story?

Accepted Answer

Go to Create from the navigation bar. Give your story a title, cover, and description, then add chapters from My writing. Publish when you are ready for readers.

Question 4

Why does a chapter say 'Locked'?

Accepted Answer

Locked chapters are premium content. You can unlock them with coins, Eporia Pass, or by waiting for a free unlock if the author offers one.

Question 5

How do I reset my password?

Accepted Answer

Sign out, open the login page, and choose Forgot password. We will email a reset link to the address on your account.

Question 6

What is Eporia Pass?

Accepted Answer

Eporia Pass is our subscription. It lets you unlock paid chapters across stories according to your plan, instead of buying each unlock with coins.

Question 7

What is Eporia?

Accepted Answer

Eporia is a premium African storytelling platform where readers discover serial fiction and authors publish chapters, build audiences, and earn from their work.

Question 8

How do I create an account?

Accepted Answer

Tap Register on the sign-in page, enter your email and password, then confirm your email from the link we send. You can also continue with Google.

Question 9

Can I use Eporia without signing up?

Accepted Answer

You can browse some public pages, but saving progress, following authors, commenting, and publishing require a free account.

Question 10

Is Eporia free?

Accepted Answer

Yes. Creating an account and reading most stories is free. Coins and Eporia Pass are optional for premium chapters.

Question 11

How do I find stories to read?

Accepted Answer

Use Home and Explore to browse recommendations, genres, and trending lists. Follow authors to see their latest chapters in your feed.

Question 12

Does Eporia save my reading progress?

Accepted Answer

Yes. When you are signed in, we remember the chapter you were on so you can pick up where you left off on any device.

Question 13

Why is a chapter locked?

Accepted Answer

Authors can mark chapters as premium. Unlock them with coins or Eporia Pass, depending on how the story is set up.

Question 14

Can I change font size or theme?

Accepted Answer

Yes. Open Settings → Reading to adjust font size, line spacing, and light or dark reading mode.

Question 15

How do I start writing on Eporia?

Accepted Answer

Select Create in the top navigation, then follow the steps to add your story details and first chapter. Drafts stay private until you publish.

Question 16

How do I publish a chapter?

Accepted Answer

Open My writing, choose your story, add or edit a chapter, then tap Publish. Readers following your story will be notified.

Question 17

Can I edit after publishing?

Accepted Answer

You can edit typos and small changes anytime. Major edits may show an updated timestamp so readers know the chapter changed.

Question 18

How do I monetize my story?

Accepted Answer

From your story settings you can mark chapters as premium. Readers unlock them with coins and you earn a share based on Eporia's writer program.

Question 19

How do I edit my profile?

Accepted Answer

Open your profile, tap Edit profile, then update your display name, bio, avatar, and reading preferences.

Question 20

How do I change my email?

Accepted Answer

Eporia does not support changing the email on an account yet. If you need a different address, contact support or create a new account after deleting this one.

Question 21

How do I deactivate my account?

Accepted Answer

Go to Settings → Account → Deactivate account. Confirm with your password (or email if you sign in with Google). Your profile and stories are hidden until you sign in again. Coins, Pass, and billing stay on the account.

Question 22

How do I delete my account?

Accepted Answer

Go to Settings → Account → Delete account. Confirm with your password (or email if you sign in with Google). Your profile and stories are removed from Eporia. Billing and payment history are kept for accounting, and you cannot sign back into that account.

Question 23

How do I buy coins?

Accepted Answer

Open Settings → Wallet & Plans, choose a coin pack, and complete checkout. Coins are added to your balance immediately.

Question 24

Do coins expire?

Accepted Answer

Purchased coins do not expire while your account is active. Promotional coins may have an expiry date shown at purchase.

Question 25

What do I get with Eporia Pass?

Accepted Answer

Eporia Pass unlocks paid chapters across stories on your plan. Use coins instead when you only want a single chapter.

Question 26

How do I cancel Eporia Pass?

Accepted Answer

Manage your subscription from Settings → Wallet & Plans. Cancellation takes effect at the end of the current billing period.

Question 27

What are the comment guidelines?

Accepted Answer

Be respectful, stay on topic, and do not harass authors or readers. Spam, hate speech, and spoilers without warning are not allowed.

Question 28

How do I report content?

Accepted Answer

Use the report option on a story, comment, or profile. Our team reviews reports and takes action per our community guidelines.

Question 29

How do I follow an author?

Accepted Answer

Visit the author's profile and tap Follow. You will see their new chapters and updates in your notifications.

Question 30

How does Eporia use my data?

Accepted Answer

We use your data to run your account, personalize recommendations, and improve the product. See our Privacy policy for full details.

Question 31

Can I block another user?

Accepted Answer

Yes. From their profile or a comment, choose Block. They will not be able to interact with you or see your public activity.

Question 32

How do I stay safe on Eporia?

Accepted Answer

Never share passwords or payment details in messages. Report suspicious behaviour and review our community guidelines in Settings → About.

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